1. Time Management

Too much to do and not enough time to do it is a common problem that many people face in today’s busy world. Getting the most out of a 24-hour day is a constant challenge what with a deluge of e-mail, meetings and deadlines. This program takes participants through the fundamentals of time management so as to get the most out of a day. Participants are also shown techniques for eliminating time wasters and how to conquer procrastination.

 

This program will help participants increase work effectiveness and productivity, achieve greater control of their daily activities and overcome stress. It will help participants develop skills in time management to achieve more effective results in less time.

 

The program uses presentations and discussion to introduce the concepts of time management and practical exercises and role plays to develop personal skills.

2. Effective communication

Understanding what others are trying to say to you is essential for building open and strong relationships. More and more organizations are recognizing the value of effective communication through effective listening and techniques to increase productivity and sales.

This program will help participants reap the benefits of good communication by avoiding confusion and misunderstanding and reducing frustration and stress. It will also help to gain an understanding of others’ perspectives and meet customer needs. The program will teach participants to be assertive without being aggressive and to overcome barriers in communicating with other people.

Using case-studies, role plays and facilitator-led discussions, the program will enable participants to develop more fulfilling interpersonal relationships.

 

3. Building Winning attitudes

After attending the program the participant will be able to understand the power of positive thinking, importance of adapting to changes and managing challenges . Aligning oneself to organisational Goals, managing self and building a win-win attitude when working in teams.

4. Interpersonal skills

Interpersonal Skills are fundamental to all our dealings in our professional and personal lives. These skills are used every time we give a presentation, conduct an appraisal or just hold a conversation with a colleague. However, many times the lack of sound interpersonal skills can lead to lost business, weakened customer relationships and the lack of coordination of internal processes.

Having constructive relationships with customers, clients and colleagues is important if we are to achieve successful outcomes in business. In fact, research has shown that relationships at work are the most significant factor in determining levels of satisfaction. Hence, an ability to build and maintain effective relationships is imperative to successful management and to high performance.

This workshop on Interpersonal Skills is designed to assess participants’ current levels of communication and the impact of behavior on morale and performance and develops skills and techniques that would be of greatest benefit to the organization. The program will equip individuals with a greater sense of self-awareness and enhanced relationship skills in order to be more effective in working relationships. This is a highly participative program, with the emphasis on discussion and group learning. Participants take part in role plays and are expected to practice the skills for application in the workplace.

5. Emotional Intelligence

6. Stress Management

Every year organizational stress costs industry both directly and indirectly. There are multiple and conflicting demands on people’s time, causing increasing levels of stress. The damage to the health of the working population from unhealthily high levels of stress results in a decline in their quality of life as well as the loss of working days.

The health and safety of people in the workplace is the responsibility both of the employer and the employee. This Stress Management training program is designed to enable participants to recognize the symptoms of stress and deal with it in a positive manner. This program assists participants in managing their personal tolerances to stressful situations, both inside and outside work, more effectively and is essential for anyone working in an office environment.

 

Through discussion and participation, participants will learn how to deal with the stress that they may be experiencing in their own working environment. They will also practice techniques that reduce the potentially incapacitating effects of stress and then tackle it from a positive standpoint.